| My Country Isn't Available In Paypal! |
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| Can I Pay For My Order By Credit Card? |
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Yes, but you have to use Paypal.
If you can't use Paypal, you can't use a credit card.
We can't accept credit card payments directly without Paypal.
We accept payment for orders by Paypal,Western Union, Money Gram or Bank Transfer.
Paypal offers a secure method to send money from your credit card without telling online shops your credit card numbers.
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| Why Was My Order Cancelled? / Why did you refund my payment? |
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If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your payment or the products you ordered were out of stock. Generally, our customer service staff will contact you by email to discuss with you, but if we can not get in touch with you in 10 days after we receive your payment, we will have to refund for you. As we think,It is our responsibility to ship out your order in time.
Possible reasons for refunding money are:
- Paypal account name and address does not match your order's shipping address, and there was no response when we contacted you.
- The the products you ordered were out of stock(Generally we have enough stock but rarely we may suffer an temporarily lack of certain product ),and there was no response when we contacted you.
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| I Want To Contact PayPal Customer Service But Can't Find A Phone Number For Them? Please Help! |
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Finding this information on the PayPal website is quite tricky and some users have suggested this may be because they prefer receiving requests by email and want to reduce the number of calls. You can contact PayPal customer service at the toll-free contact numbers below:
Toll Free for Business/Premier, USA & Canada: 1-888-221-1161 / 1-888-204-4481
Personal Accounts: 1-402-935-2050
PayPal UK: 0870 7307 191
They are open between the following hours:
4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday
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| Can I Pay By Western Union or Money Gram? |
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Yeah,We accept western union and Money Gram payment.
If you are first time on YoTang.com and don't trust us, we suggest you pay us by Paypal first, it will be safer for you.
If you are an returning customer of YoTang, We think western union or Money Gram is good for you. We will offer you a 4% - 8% discount as you have to pay for transfer fee, but you will still save some money.
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